Byte-Market is a commercial online marketplace that provides a platform for offering and purchasing digital products, including technical manuals. The website at byte-market.com (the "Website") is operated by ByteMarket Inc ("Company", "we", "us" or "our"). We act as the controller of personal data processed for our own marketplace operations.
This Privacy Policy explains what personal data we collect, why we use it, how it may be shared and the choices and rights available to you. It applies when you browse the Website, create an account, offer or purchase products, download files or contact us. Questions about this policy can be sent to [email protected] or through our contact form.
The information involved depends on the features you use and the details you provide. Some information is needed to create an account, process an order or answer a request. If you do not provide information needed for a particular service, we may be unable to provide that service. Browsing without an account does not prevent the collection of technical information.
This includes your name, email address, username and account details. If you choose a supported social sign-in option, it may also include the profile information and account identifier supplied by that provider, according to the permissions you grant.
When you purchase a product or request a refund, the information involved may include your contact and billing details, the products ordered, order and transaction identifiers, amounts, currency, payment status, refund records and related correspondence. Information about access to purchased files and download activity may also be processed to provide delivery, resolve download problems and investigate disputed transactions.
The payment information collected or received depends on the payment method used. Payment providers may process information directly under their own privacy policies. Please review the information presented by the provider when making a payment.
We process information you submit through product listings, uploaded files, comments, reviews, enquiries and support messages, including attachments and details needed to investigate a request. Content you choose to publish in publicly accessible areas may be visible to other visitors. Do not include personal information in public content unless you intend it to be public and have the right to disclose it.
This may include your IP address, approximate location derived from it, device and browser information, operating system, online identifiers, referring pages, pages viewed, links clicked, visit times and interactions with Website features. It may also include saved or bookmarked products and account activity. Information can be collected through server logs, cookies and similar technologies.
Purchase and download conditions are explained in our Terms and Conditions, Download and Support policy and Returns and Refunds policy.
Where the General Data Protection Regulation (GDPR) or similar rules apply, the appropriate legal ground depends on the purpose of the processing:
Accepting our Terms and Conditions or simply visiting the Website does not by itself constitute consent to every use of personal data or to non-essential cookies.
Cookies are small data files stored in your browser. Similar technologies can store information on a device or collect information about its interaction with the Website. They can support sessions, preferences, security and analytics. The information involved depends on the technology and its configuration.
The Website uses Google Analytics and Heap for usage analytics, and Cloudflare for Website delivery and security. These services may process technical information, online identifiers and interaction data for the relevant functions. Their roles and processing practices depend on the service and configuration in use. Further information is available in the providers' privacy notices:
Where consent is required for a particular technology, continued browsing alone is not a substitute for that consent. You can use your browser's settings to inspect, block or delete cookies. Blocking cookies may affect sign-in, preferences or other Website functions. Deleting cookies does not itself delete information already held by us or a provider.
Providers may offer additional privacy or opt-out controls, as described in their notices. For questions about technologies used on Byte-Market, or to exercise rights concerning related personal data, please contact us using the details below.
Personal data may be available to personnel who need it for their work, such as account administration, sales support, technical operations or legal matters. Depending on the service involved, it may also be disclosed to:
Some providers process information on our behalf; others may act as independent controllers for their own services. The applicable role determines their responsibilities under data-protection law. A third party's privacy notice applies to processing for which that party is independently responsible. Links to external websites do not bring those websites under this policy.
Depending on the providers involved, personal data may be processed in countries other than your country of residence. Those countries may have different data-protection laws. Where applicable law requires safeguards for an international transfer, that transfer is subject to those requirements. You may contact us for information about the recipients, processing locations and safeguards relevant to your data.
Retention depends on the purpose of the processing and applicable legal requirements. Relevant considerations include:
Personal data should not be retained longer than is necessary for the relevant purpose. Closing an account does not necessarily require the immediate deletion of every related record, particularly where records are needed to meet a legal obligation or resolve a dispute. You can ask us about the retention period or criteria that apply to particular information about you.
We use organisational and technical measures to protect personal data against unauthorised access, alteration, disclosure and loss. No method of transmission or storage can be guaranteed to be completely secure. Keep your account credentials confidential and contact us promptly if you suspect unauthorised access. Please do not send passwords or full payment-card details in support messages.
Your rights depend on your location, the law that applies and the circumstances of the processing. Subject to applicable conditions and exceptions, you may have the following rights:
If the California Consumer Privacy Act (CCPA), as amended, applies to our processing of your information, California residents may also have rights to know the categories and specific pieces of personal information collected, its sources, purposes and disclosures; to request correction or deletion; to opt out of sale or sharing as defined by that law; and to limit certain uses or disclosures of sensitive personal information. Exercising applicable privacy rights must not result in unlawful discrimination. The availability of these rights does not itself mean that Byte-Market sells personal information or carries out every type of processing described by that law.
To ask a privacy question or make a request, contact ByteMarket Inc at [email protected] or use our contact form. Describe your request and, where relevant, provide the email address associated with your account or order so that we can locate the information concerned.
We may need to verify your identity or an authorised representative's authority before disclosing or changing personal data. Any verification request should be proportionate to the information and action involved. Applicable law determines the response period and any exceptions to a request.
This policy may be updated to reflect changes to the Website, its services or applicable requirements. Please review this page for the current version. Where applicable law requires additional notice or consent for a change, those requirements apply.