Thank you for purchasing from Byte-Market. We want you to be satisfied with your order and will assist you if something is not right.
Digital manuals are covered by a 30-day satisfaction period.
If you have already downloaded your manual and are dissatisfied with it, you may request either:
A full refund may be available when the manual has not been downloaded.
Approved refunds will be returned only to the credit card or bank account used for the original purchase. Refunds cannot be transferred to another card, account, or payment method.
Although uncommon, an order may arrive damaged, defective, or different from the item purchased. In these circumstances, we will arrange and cover the cost of collecting the product.
Please contact us by email or through our contact page so that we can resolve the issue.
Physical products may be returned within 30 calendar days of delivery.
To qualify for a return, the product must:
After your returned product has been delivered to us, we will inspect it and confirm its arrival. You will then be notified whether the refund has been approved or declined.
When approved, the refund will be sent to the original bank account or credit card used for payment. Most refunds appear within 3–7 business days, although the exact timing depends on your bank or card provider.
Certain charges associated with the original payment may not be refundable. These can include payment-processing, Connect, and currency-conversion fees.
Many of these costs are charged by banks and payment networks, including Visa and Mastercard. Their policies may allow them to retain the original processing charges when a transaction is refunded.
As a result, an average non-refundable processing charge of approximately 3.1% may be deducted from the refund amount.
Unless the product was damaged, defective, or supplied incorrectly, you are responsible for the cost of returning it.
Original and return shipping charges are non-refundable. Where we pay the return shipping cost on your behalf, that amount may be deducted from the final refund.
For questions about a return, replacement, store credit, or refund, visit our contact page.